Frequently Asked Questions
Everything you need to know about your BDS Suspension fashion experience.
What is the standard shipping timeframe for orders?
We typically process and ship orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days to arrive at your doorstep.
Do you offer international shipping?
Yes, we ship our apparel and accessories worldwide. International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Affirm.
Are your garments sustainably sourced?
Quality and ethics are at our core. We partner with manufacturers who prioritize sustainable materials and fair labor practices to ensure our fashion is as responsible as it is stylish.